Logistics & Delivery SOP

An editable standard operating procedures (SOP) template tailored for logistics and delivery businesses in South Africa. Covers key operational areas including parcel handling, sorting, delivery workflow, customer service, complaint resolution, safety protocols, and end-of-day closing procedures.

Perfect for courier companies, last-mile delivery startups, and transport operators needing clear procedures to standardize operations, improve service, and ensure compliance.

✅ Editable in Microsoft Word
✅ Instant download, ready to implement
✅ Filled with practical delivery business procedures
✅ Designed for South African logistics & delivery operations